Inbound
Customer Service
& Tech support
Solutions

Biztelsupport combines the latest technology with exceptional customer
service to give you the only answer you need for call center management.

Inbound
Customer Service
& Tech support
Solutions

Biztelsupport combines the latest technology with exceptional customer service to give you the only answer you need for call center management.

ABOUT US

BiztelSupport is a Philippine based BPO that caters to various companies worldwide across different sectors by providing quality solutions tailored to each specific need. We work on a true cost saving proposition and provide process transparency with the goal of building long lasting business relationships with our clients. Growing your business is our business.

 

  • True cost saving proposition (flexible pricing model)
  • Process transparency (client to agent screening process + daily reporting)
  • Continuous improvement methodologies

ABOUT US

BiztelSupport is a Philippine based BPO that caters to various companies worldwide across different sectors by providing quality solutions tailored to each specific need. We work on a true cost saving proposition and provide process transparency with the goal of building long lasting business relationships with our clients. Growing your business is our business.

  • True cost saving proposition (flexible pricing model)
  • Process transparency (client to agent screening process + daily reporting)
  • Continuous improvement methodologies

Drop our account managers a message to learn more about how Our methodology can help you with your objectives

Drop our account managers a message to learn more about how Our methodology can help you with your objectives

OUR FACILITIES

BiztelSupport is strategically located in Cagayan-de-Oro, one of the fastest growing cities in the country with a booming economy, IT infra and a superb educational system.

Our facility is a state-of-the-art, yet simple, trouble-free, vibrant and professional environment. Our offices are colored brightly to create a more conducive environment for professional and fulfilling business to take place, as well as keeping energy levels at an all-time high. We offer our clients a fully integrated business partnership set-up.

OUR FACILITIES

BiztelSupport is strategically located in Cagayan-de-Oro, one of the fastest growing cities in the country with a booming economy, IT infra and a superb educational system.

Our facility is a state-of-the-art, yet simple, trouble-free, vibrant and professional environment. Our offices are colored brightly to create a more conducive environment for professional and fulfilling business to take place, as well as keeping energy levels at an all-time high. We offer our clients a fully integrated business partnership set-up.

SERVICES

What We Offer

Inbound Service

In this fast pace industry, your reputation and over all return customers rely mostly on one thing, EXELLENT CUSTOMER SERVICE. BiztelSupport understands this and our inbound support specialists have both the experience and expertise to ensure quality and customer satisfaction in every call. Our specialists are all screened and trained in all the latest technologies to cater to all types of inbound queries whether it is via email, voice or chat.

Technical Support

With the increasing cost of hiring an in-house support team, many companies are opting to outsource their technical support services and help desk. This enables them to ramp up on operational efficiency and effectively cut costs without affecting quality. BiztelSupport dedicates an entire team of experienced management and staff to handle both hardware and software concerns ensuring you the highest resolution rate possible.

Outbound Telemarketing

With 10 years combined experience in call center management and operations, BiztelSupport is proud to offer its cost effective outbound telemarketing services that has helped some of the biggest names in the market. With our easy systematic account launch process and professional management team, campaign implementation has never been this easy. Get in-touch today with our team today and achieve results you want!

SERVICES

What We Offer

Inbound Service

In this fast pace industry, your reputation and over all return customers rely mostly on one thing, EXELLENT CUSTOMER SERVICE. BiztelSupport understands this and our inbound support specialists have both the experience and expertise to ensure quality and customer satisfaction in every call. Our specialists are all screened and trained in all the latest technologies to cater to all types of inbound queries whether it is via email, voice or chat.

Technical Support

With the increasing cost of hiring an in-house support team, many companies are opting to outsource their technical support services and help desk. This enables them to ramp up on operational efficiency and effectively cut costs without affecting quality. BiztelSupport dedicates an entire team of experienced management and staff to handle both hardware and software concerns ensuring you the highest resolution rate possible.

Outbound Telemarketing

With 10 years combined experience in call center management and operations, BiztelSupport is proud to offer its cost effective outbound telemarketing services that has helped some of the biggest names in the market. With our easy systematic account launch process and professional management team, campaign implementation has never been this easy. Get in-touch today with our team today and achieve results you want!

Drop our account managers a message to learn more about how Our methodology can help you with your objectives

Drop our account managers a message to learn more about how Our methodology can help you with your objectives

Our Work Flow

1. Consultation

A consultation is set up to gather all the requirements to understand the goal of the project. We then come up with summary and a client approved initial frame for completion.

2. Strategize

Our team then strategically comes up with a recommendation that best suites the client’s goals and objectives. A proposal is then given for client approval.

3. Implementation

Once both recommendation and proposal are approved, we immediately kick off the project having finalized all goals and targets.

4. Tracking and Reporting

We then analyze and provide proactive feedback with weekly and monthly reporting for complete transparency.

Our Work Flow

1. Consultation

A consultation is set up to gather all the requirements to understand the goal of the project. We then come up with summary and a client approved initial frame for completion.

2. Strategize

Our team then strategically comes up with a recommendation that best suites the client’s goals and objectives. A proposal is then given for client approval.

3. Implementation

Once both recommendation and proposal are approved, we immediately kick off the project having finalized all goals and targets.

4. Tracking and Reporting

We then analyze and provide proactive feedback with weekly and monthly reporting for complete transparency.

Why choose to outsource in the Philippines?

Today, the Philippines is one of the world’s key players in the off shore BPO business. Call centers continue to grow and surpass the target of employment every year because of the high demand of the off shore business in many parts of the world. Over the past few years, the entry of foreign investors owning small-and-big call center companies in the Philippines signifies that business process outsourcing is considered as the sunshine industry.

read more

Why choose to outsource in the Philippines?

Today, the Philippines is one of the world’s key players in the off shore BPO business. Call centers continue to grow and surpass the target of employment every year because of the high demand of the off shore business in many parts of the world. Over the past few years, the entry of foreign investors owning small-and-big call center companies in the Philippines signifies that business process outsourcing is considered as the sunshine industry.

read more

Contact Us

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